Need a hand? Chat to us directly in Mapzest
Unsure how to do something? Need a little help getting your listing set up? Or have a question about a Mapzest feature?
You can now chat directly with the Mapzest team from within the app.
We’ve introduced built-in support messaging to make getting help as quick and simple as possible. If you have a question, you can send us a message without leaving Mapzest.
Help when you need it
We want everyone to get the most from Mapzest, and sometimes a little help can make all the difference.
Whether you have a question about setting up your listing, adding an event, managing your information or using a particular feature, you can now contact the Mapzest team directly from within the app.
No searching for an email address. No separate support portal. Just send us a message.
How does it work?
From the same area where you manage your listing, simply tap the Support tile and start a conversation with the Mapzest team.
Ask us a question, tell us what you’re trying to do or let us know where you’re stuck, and we’ll help point you in the right direction.
Messages automatically clear down after one month of inactivity, but we’ll email you a copy of the conversation for your records, so you’ll still have it if you need to refer back to anything later.
Making Mapzest easier to use
One of our key aims with Mapzest is to make the platform easy and accessible for everyone — whether you use it every day or only log in occasionally to update your listing or add an event.
Adding support directly into Mapzest is another step towards that.
We’d rather you ask than struggle to work something out. So, if you get stuck, have a question or just need pointing in the right direction.
Open Support, send us a message and we’ll be happy to help.
Give it a try! Open the app and send us a message.
Download Mapzest