Extend Your Reach Beyond the Front Desk
Mapzest helps your Visitor Information Centre put real-time, local knowledge in front of visitors wherever they are, not just the ones who walk through your door.
Footfall Is Down. Demand for Information Isn't.
The shift every VIC is already living through
Visitor information centre footfall has fallen sharply over the past decade, and fewer than one in twenty visitors now use a VIC during their stay, most look online instead, often before they've even arrived. That's not a reason to stop offering local knowledge, it's a reason to change how it's delivered. Mapzest puts the same real, current, locally-verified information your team already holds into a live map visitors can use wherever they are, in the centre or nowhere near it.
One Guide, Whether You Run One Centre or a Regional Hub
Built to fit a network that's consolidating, not staying still
Many VIC networks are moving toward a smaller number of regional hubs, supported by digital channels rather than a desk in every town. Mapzest fits that model directly - your team can manage the whole area's guide centrally from a hub, hand sections to partner businesses and attractions, or run a mix of both, so coverage doesn't shrink just because the number of physical desks does.
Every Local Business and Attraction, in One Guide
Managed centrally by your VIC team, individually by each business, or a mix of both - see the kind of variety a complete visitor guide brings together below
Medal & Closing Ceremonies
We have something for everyone at the SUPER Festival, with sprint, technical and distance races all including opportunities to compete in ICF events or in festival formats.
Festival Tech Races
We have something for everyone at the SUPER Festival, with sprint, technical and distance races all including opportunities to compete in ICF events or in festival formats.
Chris Thomas
Live Music
MoonAge - The Best of Bowie Tribute Band
Whether you are a fan of Bowie’s early years, the Glam Rock era, Plastic Soul, Berlin or 80s Pop eras, there will be something for you in their two-hour show.
Thursday Steak Night
Enjoy Two Mouth Watering Westcountry Prime Sirloin Steaks, served with all the trimmings plus a Bottle Of Wine - for just £49 🥩🍷
STEAM DISCOVERY CENTRE
A cafe with interactive science discovery centre. A kind of science museum where visitors can engage, explore, push buttons and build.
Spinning Wheel Inn
Paignton's number-one entertainment seafront pub, with nightly live music, great food and a fun play garden for families.
Festival Sprint Heats
We have something for everyone at the SUPER Festival, with sprint, technical and distance races all including opportunities to compete in ICF events or in festival formats.
The Blue Anchor
The Blue Anchor is a traditional pub located right on the harbourside of the idyllic fishing town of Brixham in Devon
Dew Barf
X Factor Backlash Consequence . Real musicians play real music. No fake emotions. No breathy vocal gymnastics. What you see ain't necessarily what you hear
Dudley's Cafe
Dudley’s is a family run cafe offering breakfast (served all day), lunch, cakes, cream teas, & afternoon tea with a range of hot, cold, & alcoholic drinks. We are conveniently located close to the Lower Ferry – so an easy stop if you are walking the coast path and did we mention we are dog friendly too
The Future Of The Catch
Panel Talk: Exploring the next generation of British fishing and what ‘sustainable’ really means
Co-Working Space Monday
Every Monday, Tuesday & Wednesday 8:30am-4:30pm, intro offer with hot drinks included and fast WiFi. Pre-booking essential through manana.brixham@gmail.com
Jazz Sunday Session
Join us for live music from Bristol based jazz band Fabio Ferri & Music
Dartmouth Steam Railway & River Boat Company - Brixham
Based on the glorious South Devon coastline in South West England, enjoy your days out in Devon on our steam trains, boat trips and paddle steamer.
Tin, Salt & Smoke
Panel Talk: The ancient art of keeping fish, and why it's having a very modern moment...
The Mermaid
Harbourside Bar with waterside seating and sea views overlooking the harbour and beyond. * Now serving Olive Street Food *
Cann Lane AKA Si and Max
Acoustic tunes and great banter from 4pm Sunday
BOADS presents - Agatha Christie's Love From A Stranger
A tense psychological thriller - Love From a Stranger is an adaptation by Agatha Christie and Frank Vosper which draws both on Christie's earlier play, The Stranger, and short story, Philomel Cottage.
Musical Bingo
As fun as it sounds! Bingo but with tunes and singalong. £5 per ticket for all your rounds! Eyes down for 7pm.
Theatre Open Morning: ‘Your Theatre - Your Say’
Join us for a coffee and a chat. Informal drop-in session to find out more about your theatre and tell us your thoughts. All welcome, free of charge.
Dave Thomas Music
Live Music
Crafty Cwtch
Cafe/gift shop
The Spud Shack & The Grill Shack
The Spud Shack & The Grill Shack offers a delicious selection of freshly prepared comfort food, combining loaded baked potatoes, crispy fries, and hearty toppings with a range of grilled favourites. Customers can enjoy juicy burgers, grilled meats, hot dogs, and flavour-packed sides, all made with quality ingredients and cooked to order. Whether you're looking for a satisfying lunch, a quick bite, or a family meal, The Spud Shack & The Grill Shack serves generous portions, great flavours, and friendly service in a welcoming atmosphere.
English Riviera Airshow - Day 3
On Friday 29th May to Sunday 31st May, the English Riviera Airshow will take over the seafront of Paignton for a free and family-friendly summer spectacular.
Rock and Moor
We specialise in outdoor adventures: expertly guided rock climbing, caving, hiking, scrambling and mountaineering, rock climbing skills coaching, hill and moorland navigation training and other outdoor skills development. Based in beautiful South Devon, we cover areas such as Dartmoor, Cornwall, Somerset, the Westcountry coast as well as mountainous areas in the UK. We provide personalised activities for individuals, couples, friends, small groups and families. Importantly, we keep our instructor to client ratio small, enabling you to have the most valuable, authentic and enjoyable adventure experience.
Marley White
Kick back and soak up the vibes with Marley White - a sensational solo artist bringing the very best of ska and reggae covers to life! 🌴 From chilled-out classics to upbeat crowd-pleasers, Marley's smooth vocals and rhythmic guitar will have you swaying, singing and feeling the sunshine (whatever the weather!) 🍹Good vibes 🎵 Great tunes 🕺Even better atmosphere!!!
Open Mic Night
Join us for Open Mic Night hosted by our resident musician Tom Beattie. Whether you're a seasoned musician, a shower singer with confidence or just fancy soaking up some live music and good vibes, come on down and get involved 🎵🎵🎵
Why Aren’t We Eating More Sardines
Panel Talk: The fish that outperforms almost everything... and yet somehow get overlooked
Take A Chance On Us – ABBA tribute
Party People of BRIXHAM !! BACK BY POPULAR DEMAND!! Calling the Dancing Queens and Super-Troopers of Brixham … Get ready to say “Thank You for the Music” and party like it’s 1979!
Another Chapter
Brixham's Biggest Toy & Book Shop! Featuring LEGO & The Best Branded Toys!
Movie Night - The Choral (2025 Cert. 12a)
1916: A Choral Society in a small English town helps the community through music during a time of war.
Chris Thomas
Live Music
Dave Thomas Music
Live Music
Emma Pick Musician
Acoustic singer songwriter/cover artist
Festival Village Opens
Throughout the week, the Banjo in Torquay will host the event village featuring opportunities to engage with a range of activities, brands and retail opportunities.
Chris Thomas
Live Music
The Middle Street Bagel Co.
Artisan bagels & coffee, real fruit ice cream, waffles, salad bowls and more
Co-Working Space Wednesday
Every Monday, Tuesday & Wednesday 8:30am-4:30pm, intro offer with hot drinks included and fast WiFi. Pre-booking essential through manana.brixham@gmail.com
Hayley’s Kitchen
Traditional tearoom serving breakfast, light lunches and afternoon teas. Homemade cakes and scones, freshly baked pastries to eat in or takeaway. Dog friendly.
English Riviera Airshow - Day 2
On Friday 29th May to Sunday 31st May, the English Riviera Airshow will take over the seafront of Paignton for a free and family-friendly summer spectacular.
2 For £12 On Cocktails
When ordering two of the same
The South Devon Players present - ‘The Scarlet Pimpernel’
An engaging drama of disguise, adventure, and conspiracy set between London and Paris, during the height of the French Revolution in 1792.
Emma Pick Musician
Acoustic singer songwriter/cover artist
Southern Comfort
Jim Low & Kathie Johnston U.K. based Guinness World Record Breaking duo Playing all types of music
New Daze Band
Acoustic, Folky blues - New Daze from the bay :)
SUP 1,000
On Sunday 28th June, the SUPER Festival is hosting SUP1000 at Torre Abbey Sands, Torquay- an unforgettable attempt to set a NEW World Record with 1,000 stand-up paddlers on the water at the same time.
BOADS presents - Agatha Christie's Love From A Stranger
A tense psychological thriller - Love From a Stranger is an adaptation by Agatha Christie and Frank Vosper which draws both on Christie's earlier play, The Stranger, and short story, Philomel Cottage.
English Riviera Airshow - Day 1
On Friday 29th May to Sunday 31st May, the English Riviera Airshow will take over the seafront of Paignton for a free and family-friendly summer spectacular.
Glow Salon
Glow is a cruelty-free alternative luxury salon built around community, creativity and self-care. Bringing together hair, beauty, luxury piercings and wellness under one roof.
Rhythm & Shoes
Toe-tapping singalong classics from the 60's to 00's. Lots of singalong, a bit of banter and some tunes you haven't heard for ages... Go on... You know you want to!!
Schofield Music
🎼 70s/80s/90s funk, disco & dance vibes! ❤️ Playing OLD & NEW 🎶 with 🎤 groovy BASS, funky GUITAR
Movie Night - Rental Family (2025 Cert. 12A)
In this heartfelt film, Brendan Fraser portrays an American actor in Tokyo struggling to find purpose until he lands an unusual role with a Japanese rental family agency.
Churchill’s Final Hour
A Chart Room murder mystery, The Brixham Steam Packet Co Ltd proudly presents Churchill’s Final Hour a murder mystery performed by the multi talented Murder by Midnight. Champagne reception, canapés, 3 course dinner and… Suspense. Dress code. 1940e
Bao Bun Night
Kitchen Takeovers presents: Bao Bun Night with Hong Kong chefs @Baoandmain authentic food with meat and vegan options available
The South Devon Players Theatre & Film Company
The South Devon Players, is based in Brixham for auditions, rehearsals and some of our performances. We exist to create local opportunities for Torbay -based people to create high-quality work in theatre, exploring history, culture & classical literature, winning several awards for its work. We tour live shows around Devon (including Brixham) and up to London / Birmingham, & then also stream online via our partner on Roku & Amazon. We love to welcome new faces. Our rehearsal base is at Chestnut Community Centre, 1-3 Poplar Close, Brixham, Tq5 0sa Www.southdevonplayers.com Www.facebook.com/sdevonplayers Southdevonplayers@gmail.com
Inspirations
Brixham's Largest Kitchen, Home & Gift Shop. A local business supporting the local community and visitors alike for over 10 years. You'll always find inspiration, not imitation, at Inspirations!
The Brixham Steam Packet Company
Specialist marine antiques shop and exhibition of turn of the century steamship collectibles. The Brixham Steam Packet Co Ltd has a large collection of Cunard Line and White Star Line antiques, including ships telegraphs, compasses, navigation lights, china, glass and silverware along with portholes anchors and ships wheels this plus much much more all displayed in an art deco themed area. The shop and exhibition is also home to the very popular Chart Room First Class Coffee Lounge.
Dramatically Different present - The Lion, The Witch and the Wardrobe
Join Peter, Susan, Edmund and Lucy as they journey through the wardrobe into the land of Narnia. There they must join forces with the King of the Beasts, Aslan, to defeat the White Witch…
Magic Entertainment
Catch the magicians roaming around the festival!
The Queens Arms
Multi-award winning CAMRA pub. Specialise in ales and cider 🍻
ICF Tech Heats
We have something for everyone at the SUPER Festival, with sprint, technical and distance races all including opportunities to compete in ICF events or in festival formats.
Brixham Trawler Event
A local spectacle to raise funds for our local Fishermen’s Mission
Greek Night
Kitchen Takeovers presents: 🇬🇷Greek Night with @opagreekgyros meat and veggie option available
Schofield Music
🎼 70s/80s/90s funk, disco & dance vibes! ❤️ Playing OLD & NEW 🎶 with 🎤 groovy BASS, funky GUITAR
Palace Theatre
A beloved community theatre in the heart of Paignton staging professional productions, pantomimes and live events throughout the year.
Chris Thomas
Live Music
Brew & Boards Social
our new social club bringing all gamers together with a pint and board games 5-8pm 🎲♟️
Mermaid LIVE MUSIC - SUNDAY
🧜 Your Sunday Sorted - From 4pm 🧜
Coasters Run Club
Meet up 6pm join the @coastersrunclub for a mid week run and meet back at Mañana for a social & a well deserved pint (discounts on drinks) 🏃🏃♀️🍻
High Tide Fisheries
Local Fishmonger, specialising in fish bought from the local market.
Musical Bingo
As fun as it sounds! Bingo but with tunes and singalong. £5 per ticket for all your rounds! Eyes down for 7pm.
Chris Thomas
Live Music
Cheese & Beer Tasting
Local cheese & beer tasting with Brixham Maid. Tickets available please pre book through manana.brixham@gmail.com
Generation Rock - Classic Rock Across All the Ages
Generation Rock bring you the best rock anthems and hits from the 70s to the present day. Our 6 piece live band features 4 vocalists, including the marvellous team of "Purple Haze" and "Lady Deee".
Medal Ceremonies
We have something for everyone at the SUPER Festival, with sprint, technical and distance races all including opportunities to compete in ICF events or in festival formats.
Olive
A mouth-watering selection of authentic Mediterranean dishes to please almost any palate. Celebrating cuisine from several countries including Italy, Spain, The French Riviera, Morocco and Greece.
Dramatically Different present - The Lion, The Witch and the Wardrobe
Join Peter, Susan, Edmund and Lucy as they journey through the wardrobe into the land of Narnia. There they must join forces with the King of the Beasts, Aslan, to defeat the White Witch…
Yonder Folk
Devon husband-and-wife duo with guitar, uke, mandolin and kick drum singing old favourites
Mañana
Craft Beer Bar on Brixham Harbour. A place for good vibes, people & events.
Tam’s Kitchen
Vegan restaurant
Festival Village Opens
Throughout the week, the Banjo in Torquay will host the event village featuring opportunities to engage with a range of activities, brands and retail opportunities.
Claire Hawkins
Pilates classes suitable for all levels, with a warm and welcoming vibe! 🧡
The New Quay Inn Pub
A charming, dog-friendly, historic pub in the heart of Brixham, just 50 yards from the harbour
Sam & The Strings
Big rhythms, big vocals, party favourites and crowd-pleasing classics to close off the day!
Southern Comfort
Jim Low & Kathie Johnston U.K. based Guinness World Record Breaking duo Playing all types of music
Festival Sprint Finals
We have something for everyone at the SUPER Festival, with sprint, technical and distance races all including opportunities to compete in ICF events or in festival formats.
Vinyl Pick n Mix
Strictly Rockers back on the decks with round two of Pick n Mix - bring your 7” vinyls & let the DJ mix them for you.
Point Field Smallholding C.I.C
Point field Smallholding C.I.C. is a community-focused smallholding offering hands-on animal experiences that promote wellbeing, learning, and connection with nature. Visitors can enjoy activities suc
Yonder Folk
High energy indie-folk duo that play a mix of catchy original songs and timeless covers.
Kid’s Marquee
There’s a bunch of fun stuff happening in our Kid’s Marquee
Dartmouth Steam Railway & River Boat Company - Dartmouth
Based on the glorious South Devon coastline in South West England, enjoy your days out in Devon on our steam trains, boat trips and paddle steamer.
Chris Thomas
Live Music
Brew & Boards Social
our new social club bringing all gamers together with a pint and board games 5-8pm 🎲♟️
Maritime History Luncheon Lecture
The story of the Herzogin Cecilie
Schofield Music
🎼 70s/80s/90s funk, disco & dance vibes! ❤️ Playing OLD & NEW 🎶 with 🎤 groovy BASS, funky GUITAR
Rock Distillery Dartmouth
Gin rum whiskey brandy vodka liqueur
Chris Thomas
Live Music
The 'What's On' Question, Answered Before It's Asked
The single most common question at any VIC desk, live and self-service
What's on today is the question every VIC team fields constantly. Mapzest keeps a live, always-current schedule of events across your area, pulled directly from the businesses and organisers running them, available to visitors on their own phone, on a kiosk in your centre, or from your own team, without anyone having to check a noticeboard or a folder of flyers first.
Offers That Extend the Visit, Not Just Answer a Question
Turning local knowledge into something visitors act on
Every local business can create their own offers, landing directly in the visitor's Mapzest Wallet. Your team's local knowledge and recommendations become something visitors can actually redeem, not just a verbal tip on the way out the door, giving your VIC a measurable role in visitor spend, not just visitor satisfaction scores.
A Self-Service Kiosk for When Your Desk Is Closed
Wayfinding, kiosks and interactive totems that work around your opening hours
A VIC can only ever be open so many hours a day. A self-service kiosk in your centre's window or lobby, an interactive totem in the town square or station, and clear wayfinding signage linking physical locations to the digital guide all mean visitors can get the same real-time information at 9pm on a Sunday as they would from your desk on a Tuesday morning.
One Platform Across Every Area You Cover
Supporting a hub-and-spoke model, not fighting it
As VIC networks consolidate into regional hubs, Mapzest can link every town and district your hub covers under one continuously-updated platform, rather than each town being left with whatever one-off microsite or leaflet rack it happened to set up before consolidation. Visitors exploring one town can discover what's on in the next without your team needing a second desk to tell them.
What Comes With Your Visitor Guide
Everything needed to keep local knowledge fresh, evidenced and available around the clock
Evidence for Your Funders and Council
Real, live usage data gives you something concrete to point to when demonstrating the value of visitor information services, beyond footfall counters on a shrinking desk.
Managed However Suits Your Network
Central hub team, individual businesses, or a mix of both - Mapzest fits your network's actual structure, hub model included.
Wayfinding, Kiosks and Totems for After Hours
Extend the same live guide into physical signage and self-service touchpoints that work whether or not your desk is staffed.
One Platform, Every Area
Link every town and district your hub covers under one platform, supporting consolidation instead of fighting it.
Local Businesses Already on Mapzest
A live sample of the kind of businesses that come together to build a complete visitor guide
Medal & Closing Ceremonies
Festival Tech Races
Torre Abbey Sands, Torbay Rd, Torquay TQ2 5HA
Chris Thomas
MoonAge - The Best of Bowie Tribute Band
Brixham Theatre, Brixham Town Hall, New Road, Brixham, TQ5 8TA
Thursday Steak Night
Prince William, Quay, Berry Head Road, Brixham TQ5 9BW
Spinning Wheel Inn
The Esplanade, Paignton, TQ4 6BE
Festival Sprint Heats
Torre Abbey Sands, Torbay Rd, Torquay TQ2 5HA
The Blue Anchor
The Blue Anchor, 83 Fore Street, Brixham, TQ5 8AH
Dew Barf
Dudley's Cafe
33 Lower Street, Dartmouth, TQ6 9AN
Jazz Sunday Session
Mañana, 15 The Quay Brixham. TQ5 8AW
Dartmouth Steam Railway & River Boat Company - Brixham
The Mermaid
The Mermaid, 2 King Street Brixham TQ5 9TF
BOADS presents - Agatha Christie's Love From A Stranger
Brixham Theatre, Brixham Town Hall, New Road, Brixham, TQ5 8TA
Musical Bingo
Mañana, 15 The Quay Brixham. TQ5 8AW
Theatre Open Morning: ‘Your Theatre - Your Say’
Brixham Theatre, Brixham Town Hall, New Road, Brixham, TQ5 8TA
Dave Thomas Music
The Spud Shack & The Grill Shack
The Spud Shack & The Grill Shack., 81-89 Torbay Road, Paignton, TQ4 6AJ
English Riviera Airshow - Day 3
Rock and Moor
Take A Chance On Us – ABBA tribute
Brixham Theatre, Brixham Town Hall, New Road, Brixham, TQ5 8TA
Another Chapter
13 The Quay, Brixham TQ5 8AW
Movie Night - The Choral (2025 Cert. 12a)
Brixham Theatre, Brixham Town Hall, New Road, Brixham, TQ5 8TA
Chris Thomas
Dave Thomas Music
Emma Pick Musician
Festival Village Opens
Princess Gardens, Torbay Road, Torquay, Devon, TQ2 5EZ
Chris Thomas
The Middle Street Bagel Co.
The Middle Street Bagel Co. 44 Middle Street, Brixham TQ5 8EJ
Hayley’s Kitchen
1 Pump Street, Brixham, Devon, TQ5 8ED
Frequently Asked Questions
Common questions from VIC teams and networks considering Mapzest
Get in touch and we'll talk through what's involved for your centre or network, and what it would take to bring your area on board.
No, it extends what your team already knows into a format visitors actually use outside opening hours, not a replacement for the local expertise your team provides in person.
Yes, kiosks and the app complement your desk, they don't replace the face-to-face element visitors value most when a centre is open.
Yes, one platform can cover every town and district your hub is responsible for, alongside neighbouring areas if useful.
There are no limitations, you can be located anywhere.
Built for How Visitor Information Is Actually Used Now
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One Digital Guide, Every Local Business
The whole area on one live map, available long after your desk has closed for the day.
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Managed However Suits Your Network
Central hub team, individual businesses, or a mix of both.
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The Most-Asked Question, Answered on Demand
The most common question at any VIC desk, answered on demand.
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Offers That Extend the Visit
Turn local knowledge into offers visitors can actually redeem.
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Wayfinding, Kiosks and Totems for After Hours
Extend service into physical signage and self-service touchpoints.
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One Platform, Every Area
Support a hub-and-spoke model with one platform, not a patchwork of one-off microsites per town.
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Works Offline
The guide stays usable even where an area's mobile signal doesn't.
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Evidence for Funders
Real usage data to support the case for continued investment in visitor services.